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Performance measurement

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OVERVIEW

• Statement of Purpose
• Flowchart
• Schedule of meetings

REPORTS

2006 (PDF, 1.4MB)

2005(PDF, 3MB)

2004(PDF, 1MB)

PRESENTATIONS
Note: These presentations, unless otherwise noted, require javascript and popup windows. If you wish to view them, make sure you have both enabled on your browser

• Overview of criteria
• Overview of criteria (downloadable PDF format)
• AGA preparer tip presentation
• January 13 2005 citizen meeting presentation
• nesgfoa presentation on strategy and perf measures
• Performance Measurement Training
• Saco's Strategic Planning Process

CITIZEN SATISFACTION SURVEYS

• Citizen Satisfaction Survey, 2007 (PDF, 628K)
• Citizen Satisfaction Survey, 2005 (PDF, 472K)
• Slideshow of 2005 survey results(Popup window, Javascript required)
• Citizen Satisfaction Survey, 2004 (PDF, 276K)
• Slideshow of 2004 survey results(Popup window, Javascript required)

MEETING MINUTES

• December 11, 2007
• October 30, 2007