Behind the man, Muriel, another customer, watched intently. She quickly perceived what was happening, and followed the man outside to see where he went. Calling the bank on her cell phone, Muriel relayed information concerning where the man was headed, and what he was wearing.
Back in the bank, Colleen quickly called the Saco Police Department. Giving the information necessary for police to respond, she maintained the calm demeanor she had previously displayed, making sure that the police officers responding had a good description of who they were looking for.
Muriel, in the meantime, continued to follow the robber while updating the bank staff with a steady commentary of where the perpetrator was going, staying with the situation until the arrival of Officer Steven Garrison, who took him into custody safely.
The actions of these two citizens led to the apprehension of a dangerous individual and the recovery of the cash taken in the heist. We thank both Colleen and Muriel and are proud to award them Challenge Coins on behalf of a grateful community!