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Community Resources

Community Resources during CORONAVIRUS (COVID-19) pandemic 
Coronavirus disease 2019 (COVID-19) is a respiratory illness that can spread from person to person. The virus that causes COVID-19 is a novel coronavirus.

  • There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19).
  • The best way to prevent illness is to avoid being exposed to this virus.
  • The virus is thought to spread mainly from person-to-person.
    • Between people who are in close contact with one another (within about 6 feet).
    • Through respiratory droplets produced when an infected person coughs, sneezes or talks.
    • These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.
    • Some recent studies have suggested that COVID-19 may be spread by people who are not showing symptoms.
For information about the hours of operation for City Hall and the best way to do business with different departments, please visit our hours and holidays page

On this page, we have provided various resources available to our community members. For additional information, you can visit our public health page

We offer many resources for our businesses in Saco, too. Visit our business resources page to learn more. 

To search this page for a specific topic, hit "control+f" on PC or "command+f" on Mac to open the "find" search bar. Then, search for one of the following headers:

community resourceS

Feeding our community

Saco schools 
Senior Citizen Tax Work-off Program


Community ResourceS
If you are uncertain how to accomplish something with the city due to the pandemic, need help finding available community or business resources, or are experiencing food insecurity, give us a call. We will do our best to point you in the right direction. Please call our Administration Department at (207)282-4191 or please submit the online form below. While this is not a crisis hotline or a place to get official updates on COVID-19, it will serve as a helpful way to connect citizens with services and resources. For official updates on COVID-19, the City of Saco continues to recommend following the Maine CDC guidelines and orders from Governor Mills. Remember, 211 is a helpful resource for updates regarding COVID-19.

Please complete the form below and include information regarding what you need for resources and support in the comments section. 



City or Town:

State or Province:





Maine CDC is requiring and recommending social distancing for Maine people at this time in order to protect themselves and slow the spread of COVID-19. Beyond social distancing, everyone should follow the same preventative measures that help avoid catching a cold. This includes:

  • Covering coughs and sneezes with a tissue and then throwing the tissue in the trash.
  • Washing your hands often with soap and water and use an alcohol-based sanitizer between washings.
  • Avoiding close contact with people who are sick and avoiding touching your eyes, nose, and mouth with unwashed hands.
  • Staying home if you are sick.
  • Taking care of your health overall by staing current on your vaccinations, including the flu vaccine, eating well, getting a good night's sleep, and exercising.

The Maine Center for Disease Control and Prevention (Maine CDC) and 211 Maine have created a new option for Mainers to get answers to questions about the 2019 novel coronavirus (COVID-19) at any time. This service is available by dialing 211 (or 1-866-811-5695), texting your ZIP code to 898-211, or emailing

Please visit the CDC website for the most up-to-date information by clicking here.

The Maine CDC can be accessed by clicking here.

Saco Food Pantry

The Saco Food Pantry is still open. Please visit their Facebook page for updates. If you are able, consider making a donation. If you'd like to volunteer, please contact Lynn at 494-8662.

Youth Full Maine
Restaurants and bakeries and pubs and cafes: if you have to close, we can pick up your perishable foods and distribute them to people in need this week and going forward. We know this is a scary time for our beloved places where we eat and drink, for their staff and owners. We will be back in force as soon as you're open again. You can post a comment here, message us, call (207) 391-0185, or email Good luck and good health to us all. 

Shopping Hours for At-Risk Individuals
Several area stores are offering special shopping hours for older adults and at-risk individuals:

Shaws - Tuesday and Thursday from 7-9 AM
Market Basket - Tuesday through Thursday from 5:30-7 AM (60+ only)
Walmart - March 24 through April 28, stores will open one hour early on Tuesdays for customers 60+. Most stores in Maine open at 7 AM, so this special hour would start at 6 AM.
Target - Every Wednesday the first hour of the store opening. Most stores in Maine open at 8 AM.

If you are NOT 60+ or an at-risk shopper, please honor these special hours. We can all do our part to make sure everyone is able to purchase what they need, and help limit the spread of COVID-19.

Local Take-Out and Delivery 
The Biddeford+Saco Chamber of Commerce has an excellent list of take-out and delivery options in the area so that you can continue to support local businesses as you are able. See the full list here.

The Saco Transportation Center is currently closed to the public. Please see the Amtrak website and BSOOB Transit website directly for train and bus service updates.

Thank you for your patience as we continue to make modifications to our operations for the health and safety of our community members, employees, and volunteers. Please continue to practice social distancing and stay home if you can, especially if you are sick.

There are state resources available for our business community. Saco's Planning & Development Department has a list of COVID-19 business resources here.

Additionally, the Biddeford+Saco Chamber of Commerce has created the Biddeford+Saco Chamber of Commerce Community Facebook Group.

For information from the Saco Schools, please visit their website here

Due to COVID-19 pandemic, the Tax Work-Off program is temporarily suspended and the office is closed.  Please call Mary Starr at 207-468-0392 if you have any questions regarding the program. Applications are still being accepted for the 2020-21 program year. Please see submission instructions here.

Link to Governor Janet Mills' newsroom with updates
Link to State of Maine's COVID-19 resources
COVID-19 symptoms
Hand washing poster 8x11"
Plain English language information on coronavirus
CDC share facts about COVID-19
General Assistance