My neighbors and I are interested in forming a Neighborhood Crime Watch program. Where can I get more information?
Please contact your area officer. It will helpful for you to speak with your neighbors to gauge interest in the idea, as Crime Watch is dependent upon the support of friends and neighbors to stay active and successful. We will be happy to assist you in setting up meetings, and can provide officers to help facilitate these gatherings and speak with you about current topics. You can find your area officer at this link: http://www.sacomaine.org/departments/police/community.shtml
I've received a parking ticket. How do I pay it?
Parking tickets may be paid in person at City Hall or mailed to to City Hall at 300 Main St., Saco, 04072. Please do not send cash. Make checks or money orders payable to "City of Saco."
Who do I call to find out if there is still school on snowy or stormy days?
Please listen to your local radio and television stations for this information. On snowy or stormy days the police department is often inundated with emergency calls, and it is very helpful to us for you to be patient and wait for the announcements to be made through the proper channels.
I've lost my power -- who should I call?
There are many reasons for power outages: accidents, storm conditions, and electrical malfunctions. Please let us know by calling 284-4535 and we will notify the appropriate authorities. Please remember that we are unable to provide estimates of when power will be restored.
What can be done about traffic issues in my neighborhood such as speeding vehicles, unsafe driving, and so on?
Please contact your area police officer. We have several innovative methods of dealing with neighborhood problems, ranging from neighborhood meetings, increased traffic enforcement, and educational efforts. We have recently purchased an electronic message board with a radar unit attached to it which we place in problem areas on a temporary basis.
I've been locked out of my vehicle. Can the police department assist me?
The police department only assists with emergency lockouts (an infant locked in the vehicle, etc.). All non-emergency lockouts are best handled by a locksmith, easily found through the Yellow Pages.
If I need to be fingerprinted, or if I wish to have my child fingerprinted, whom should I speak with?
Almost all fingerprinting or public service fingerprinting is conducted by the Criminal Investigative Division. It is easiest to schedule this service during weekdays due to their availability. If you are unable to meet with a detective during the week, please speak with a supervisor about arranging a weekend or evening meeting. Positive identification is required.
When is it appropriate to call 9-1-1?
9-1-1 calls should only be made when there is an emergency that has just occurred or is in progress, or for an incident that requires the immediate response of the police, fire, or rescue to your location.
I would like to contact the officer handling my case. What is the best way to do this?
Officers can be contacted several ways. On this website are links to every officer's e-mail address. Merely search the site to find the officer you wish to contact, and then click on their name. If this is not convenient, please telephone the station at 284-4535. If they are unavailable to speak with you, you will be directed into the officer's voice mail. And, of course, we welcome you to stop in if you know the officer's schedule. If the officer is available to speak with you, the communications staff will notify him/her of your presence.
How do I obtain a copy of a police report?
A police report can be requested by using any of the following methods:
A) Follow this link for information and a downloadable request form: Request for Information
B) In person at our facility, located at 20 Storer Street, Saco;
C) By mail
Our service to you will be expedited if you know the date and time of occurrence of the accident or incident and its location. Please remember that due to the volume of requests, this service takes about five business days.