SEWER BILLING & BILLING FAQ
As of December 9, 2014, Maine Water Company will be responsible for billing, cash receipts and customer service for the City of Saco's Water Resource Recovery Department. Please contact a customer service specialist at 1.800.287.1643 or 207.282.1543 with any questions or concerns. Feel free to contact them for more information or to take advantage of direct payment option, e-billing or e-payment!
The Saco Water Resource Recovery Department is a secondary or biological treatment facility licensed to treat an average daily flow of 4.2 million gallons per day (MGD). The plant is located on Front Street next to the Saco Yacht Club.
The original plant was built in 1971. We had a major upgrade in 1988 that increased our capacity from 1.57 MGD to 4.2 MGD. Since 1988, we have completed a number of significant capital improvements at the plant.
Information about the sewer abatement policy can be found here.
Here are some helpful tips to conserve water and save money!
The City of Saco currently has two impact fees: The Combined Sewer Overflow (CSO) and Sewer Impact fee. The impact fees cover the cost of capital improvements to the collection system and the wastewater treatment plant respectively.
Subtractive meter reads should be called in to Maine Water to obtain a credit on the sewer bill.
WRRF RESILIENCY STUDY
Click here to view the Executive Summary for Water Resource Recovery Facility Effluent Pump Station, Wet-Weather Treatment Improvements, and Climate Adaptation Plan.